FAQs

We are based in the Alicante region of Spain, but we can supply plants from all parts of the country thanks to our strong, long-standing relationships with growers and producers. Our goal is to offer a wide range of nursery stock from across the Spanish Mediterranean. We are continually searching for unique and exceptional plants and trees to expand our selection

Many large trees available from nurseries are considered “collected plants.” These are trees taken from native stands or established landscapes, then replanted and successfully reestablished in the nursery. They are grown under standard nursery conditions for at least one full season to ensure sufficient root development and healthy top growth.

Because large trees are often sourced from native stands, it can be difficult to determine their exact age. Depending on various natural factors and their individual histories, we estimate their ages to range from roughly 50 to 350 years, depending on size, species, and origin. Some specimen trees may be even older. This is part of what makes them truly unique and special.

All products include a description of the plant material, such as pot size, height, and overall dimensions. Please note that these details are approximate and may vary depending on the season. If you are unsure about the size you need, feel free to contact us— we will be happy to provide additional photos and information.

We work with trusted common carriers for all large tree deliveries. Most orders are floor-stacked on the lorry, though some carriers can offer partial deliveries on pallets or trolleys. Depending on the volume of your order, we can also combine multiple shipments on a single truck. You will always receive a delivery cost estimate in advance.

We have extensive experience preparing orders for export outside the EU. To export to your country, please consult your local authorities regarding import regulations. Once we know your country’s specific requirements, we can determine whether export is feasible. We encourage you to inquire about the available options.

Please contact us immediately. In case the order hasn’t been sent out yet we can make the necessary adjustments.

Once you place an order, you will receive an order confirmation along with an estimated delivery time. During the high season (spring), we strongly recommend placing orders early to avoid unnecessary delays. Preparing plants properly for transport requires careful handling and attention, and we take great pride in ensuring they are shipped in excellent condition.
Please note that upon delivery, adequate personnel and appropriate equipment must be available on-site to unload the plants safely.

All prices published do not include transport or taxes. Depending on your country, please consult us what taxes may apply. 

All claims for any reason must be made within 48 hours. If an error has been made, please notify us immediately and we will make any necessary changes. 

We do not accept responsibility for the plant material once it’s acknowledged and loaded onto the truck. No guarantee can be made or expressed on the future growing of any plant material.

We always keep in touch with our customers to inform any known delays or changes. 

Please send an email to us explaining your question; we will contact you as soon as possible.